Production Positions

Role Overview

The Sewing Machine Operator assembles a variety of parts and products using sewing equipment/machines. They measure, align and sew parts and assemblies to predetermined specifications and drawings. The Sewing Machine Operator is responsible for properly constructing each item assigned in a timely manner. This position reports to the Production Supervisor.

Qualifications

  • High school diploma or equivalent
  • One-year work experience, preferably in manufacturing
  • Basic sewing knowledge preferred

Responsibilities

  • Assures that all products are built to the highest standard of quality.
  • Constructs assigned items or components of such items properly, following a combination of printed work instructions, integral samples and verbal instructions from production supervisor.
  • Inspects in-process materials to ensure proper cut, shade compatibility, material flaws and the correctness of prior construction steps. 
  • Reports product non-conformities to production supervisor in a timely manner.
  • Maintains quality objectives and standards for the department.
  • Works with team members to maximize productivity and efficiency.
  • Maintains assigned machines by exercising routine maintenance and cleaning on a daily basis, or as needed. Report equipment malfunction to the production supervisor in a timely manner.
  • Ensures scheduled equipment maintenance is performed.
  • Notifies supervisor of maintenance issues with production equipment.
  • Assists in the training of new employees, as needed.
  • Operates sewing equipment safely.
  • Responsible for all safety aspects within the scope of work.
  • Follows correct ISO procedures, including lot number tracking where applicable.

Key Attributes

  • Ability to communicate effectively in English, both orally and in writing.
  • Ability to work independently with minimal supervision.
  • Must be able to lift a minimum of 25 lb without assistance.

To Apply

Western Shelter is an equal opportunity employer.

For inquiries please email our HR Manager at: maraina@westernshelter.com

Customer Service Representative (FILLED)

Role Overview

The CrewBoss Customer Service Representative works to develop and maintain relationships with direct customers, and distributors of CrewBoss products, by aiding them with product and pricing questions, responding to order requests, entering and revising orders as needed, and enhancing customers overall experience with the company. The Customer Service Representative helps increase sales, and aid customers primarily through the utilization of the phone and other verbal and written forms of communication, such as email. Expected to provide product knowledge, and ensure customer satisfaction in all areas of the business. This position reports to the Director of Sales – CrewBoss. 

Qualifications

  • Minimum of 2 years in sales or sales support experience required
  • Excellent oral/written communication, interpersonal, and organizational skills
  • Fluent in Microsoft Office
  • Experience working with ERP system required
  • High level of integrity and professional ethics
  • Ability to handle a fast-paced environment
  • Strong attention to detail and determination toward accuracy

Responsibilities

  • Represents CrewBoss and its products in assigned areas
  • Aid Sales Directors in achieving and exceeding annual sales goals
  • Respond to customer contacts through phone calls and email regarding orders, sales opportunities and understanding overall customer needs
  • Perform accurate and timely input of customer orders into ERP system
  • Develop new business opportunities through product knowledge and willingness to meet customer expectations
  • Build and sustain relationships with customers focusing on long-term relationships. Evaluate customer satisfaction following order execution in a timely and professional manner
  • Collaborate with marketing, production and shipping to ensure fulfillment and accuracy of customer orders
  • Work with R&D on new product and custom orders
  • Review data for errors and correct prior to order going into production
  • Work with Production Manager to provide delivery dates and order updates
  • Maintain detailed knowledge of company products

Key Attributes

  • Possesses strong communication skills, both oral and written
  • Strong analytical and problem solving skills
  • Ability to manage multiple projects and customers in a fast paced environment
  • Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure and adjusts to meet changing needs and deadlines
  • Shows initiative and is results driven
  • Demonstrates effective organizational and presentation skills
  • Willingness to continue gaining product knowledge and to serve customer and aid in product development

To Apply

Western Shelter is an equal opportunity employer.

For inquiries please email our HR Manager at: careers@westernshelter.com

Marketing Coordinator (FILLED)

Role Overview

Western Shelter Systems and CrewBoss are seeking a Marketing Coordinator who is a growth oriented, dynamic individual with the ability to wear multiple hats. The Marketing Coordinator will work directly with the Marketing and Sales departments to create compelling marketing and design collateral that enhances the Western Shelter and CrewBoss brands, supports company strategy and influences the bottom line. This position will be part time to full time and reports to the Business Development Manager.

Qualifications

  • 4-year college degree in a relevant field preferred
  • 2+ years relevant product marketing experience
  • Must possess excellent written and oral communication skills, including demonstrated excellence in writing clear, concise, and well-organized marketing tools
  • Proficient with mainstream desktop applications and internet platforms
  • Demonstrate good judgment in selecting methods and techniques for obtaining solutions

Responsibilities 

  • Write compelling copy with a branded voice for blog posts, advertisements, brochures, product sheets, social media, and catalogs
  • Become familiar with the company’s product offerings and markets that it serves
  • Manage email marketing campaigns
  • Update Websites (experience with HTML/CSS is preferred)
  • Publish social media content to support overall strategy
  • Manage SEO for both Western Shelter and CrewBoss websites
  • Manage the production of creative, compelling on-brand and on-strategy marketing communications
  • Work closely with sales and marketing teams on developing product launch marketing plans and collateral
  • Develop internal and external communications plans for the engagement of employees and customer segments
  • Manage digital and print advertising campaigns
  • Participate and assist in planning trade shows

Key Attributes

  • Generates new ideas, challenges the status quo, takes risks, supports change, encourages innovation, solves problems creatively
  • Has an awareness of, researches and adopts effective technologies that improve the bottom line and productivity, keeps abreast of changes, learns new programs quickly
  • Adapts to change, is open to new ideas, takes on new responsibilities, handles pressure and adjusts plans to meet changing needs and deadlines
  • Firm grasp of marketing fundamentals with the ability to manage multiple projects in a fast paced environment
  • Ability to prioritize tasks from various stakeholders by communicating clear project time frames
  • Qualified applicants should submit a resume and cover letter in Word or pdf format via email.

 

Western Shelter Systems is an Equal Opportunity Employer

Job Type: Part time, or full time

Required experience: Marketing: 2 years

For inquiries please email our HR Manager at: maraina@westernshelter.com